Our Mission

At Marshall Gruber Company we seek to make our customers successful by supplying innovative, quality focused products and services. We serve our customer’s needs with perseverance and create an environment where our customers, employees and suppliers are highly valued.

 

Commitment to Quality

The Marshall Gruber Company quality policy is to achieve customer satisfaction by assuring that each product delivered or service provided will consistently meet or exceed the established standards. As part of our dedication to quality, The Marshall Gruber Company will:

  • Develop and nurture an environment conducive to the highest standards of quality, commitment and continuous improvement.

  • Partner with and monitor our vendors and suppliers to obtain the most consistent and highest quality materials and services.

  • Use statistical methods to understand and manage the actions of our total organization.

  • Dedicate ourselves to continuous improvement in all activities of our business.

  • Continually strive to develop our employees through training and education.

  • Quality will be achieved through prevention of defects rather than detection.

 

Core Values

Marshall Gruber adheres to these business principles:

  • Integrity – to maintain the highest ethical standards.

  • Honesty – to be honorable and trustworthy, to always do the right thing

  • Respect – to show regard for worth, honor and esteem for our employees, customers and suppliers.

  • Perseverance – to have a passion for excellence and a resolve for continuous improvement.

  • Knowledge – to be lifetime learners and provide a continual learning environment empowering our employees to solve problems.

  • Forgiveness – to create an environment of trust where people are allowed to fail.

  • Fairness – to treat all people in a just and equitable manner.

  • Teamwork – to work together with mutual respect and courtesy realizing we can achieve more by working together.

  • Competence – to do it right the first time by making smart, quick, common sense decisions.

  • Family – to recognize and support the family and maintain a family atmosphere.